Terms and Conditions

Here's what to expect when working with us — simple, transparent, and fair.

Scope of Work

This quote covers only the services specifically listed above. Any additional requests outside the original scope will require a new quote or additional charges.

Payment Terms

Setup Fee: A one-time setup fee is required for all new service builds.
Project Payments: 50% due to begin the service 50% due upon final delivery
(Alternatively, full payment can be made upfront if preferred)
Monthly Retainers: Billed at the start of each month.
Late Payments: A 5% late fee applies to any payment overdue by more than 7 days.

Delivery Timeline

Work begins after signed approval and payment. Timelines may shift based on client response and changes.

Revisions

Includes 1 round of revisions. More revisions may incur extra charges.

Client Responsibilities

The client must provide all necessary information, access credentials, logos, brand guidelines, and approvals promptly. Delays in providing required materials may impact delivery timelines..

Pricing Validity

All quoted prices are valid for 30 days from the date of issuance. After this period, pricing may be subject to revision based on market conditions or project complexity.

Liability Limitations

While we strive for accuracy and system reliability, Freightly is not liable for any direct, indirect, incidental, or consequential damages caused by automation errors, third-party service downtime (e.g., Airtable, Zapier, ), or client misuse.

Intellectual Property

All workflows, forms, automation structures, and AI prompts developed are the property of Freightly until full payment is received.

Termination

Either party may terminate the agreement with a 14-day written notice. Work completed up to the date of termination will be billed and must be paid by the client.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information, workflows, and sensitive client/customer data.

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